Privacy Policy
Effective Date: June 5th, 2025
Ohana Midwifery & Wellness ("we," "our," or "the practice") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us through our website, communication platforms, and in the course of your care.
1. Information We Collect
We may collect personal and health-related information through the following methods:
Contact forms or online scheduling tools
Patient intake forms or health questionnaires
Email, phone, or text communications
In-person visits and telehealth sessions
This information may include:
Name, email address, phone number, and mailing address
Demographic details such as age, date of birth, or family size
Health history, medical conditions, medications, and past surgical history
Appointment history and payment records
Contact Form Use:
Contact forms are initiated and submitted by potential clients via a basic form on our website. This form collects contact information and brief health background details (such as due date, location, and surgical history) to evaluate whether the individual may be a good fit for our services. If a potential client appears suited for our care based on their responses and our availability, they may be contacted for a consultation or offered an appointment.
By completing this form, potential clients are consenting to be contacted via phone call, text, or email by Ohana Midwifery & Wellness team members for business and clinical purposes only. This information is never shared or sold to any individual, business, or third party. Forms are securely deleted if not used or shredded if printed.
2. How We Use Your Information
We use the information we collect to:
Provide and coordinate medical care and services
Schedule appointments and follow up on inquiries
Communicate with you regarding your care or our offerings
Maintain accurate medical and contact records
Send appointment reminders or relevant updates (only with consent)
We do not sell or rent your personal information to any third parties.
3. Health Information & HIPAA Compliance
As a licensed healthcare provider, we protect your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA). Your health data is only shared:
With your written consent
For treatment, payment, or healthcare operations
As required by law or in emergency situations
You have the right to:
Access your health records
Request corrections or amendments
Request an accounting of disclosures
Place limits on how your information is shared
Please contact us if you wish to exercise these rights.
4. Data Security
We use reasonable administrative, physical, and technical safeguards to protect your data. However, no digital transmission or storage system can be guaranteed to be 100% secure. For this reason, we discourage sending highly sensitive medical information via unsecured email or SMS.
5. Third-Party Services
Our website may link to third-party scheduling, forms, or payment processors. These platforms operate under their own privacy policies. We encourage you to review those policies before submitting any information.
6. Cookies & Website Analytics
We may use cookies or other tracking technologies to enhance your browsing experience and understand how visitors interact with our site. You can disable cookies in your browser settings at any time.
7. Changes to This Policy
We may update this Privacy Policy to reflect changes in our operations or legal requirements. Updates will be posted to this page with a revised effective date.
8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Ohana Midwifery & Wellness
303 East Roseboro Street, Roseboro, NC & 5916 Currin Fox Court, Raleigh, NC
(910) 260-2050
office@ohanamidwiferyandwellness.com